How long are uploaded media files stored for?

In order to make it possible to diagnose any problems with transcripts, the audio-only version of your imported media files are stored for 7 days and then deleted. If you have any concerns about this then you can choose to have media files deleted immediately after transcription is complete by doing the following:

  1. Log into your account at
  2. Click the Profile tab.
  3. Enable the checkbox to delete media files immediately.